Testimonials

“After 47 successful years in business, Windsor Home Cleaning, Ottawa, Canada, recognised that it needed to refresh/update/renew the sales team/process from an outside source. We felt we were marking time and required some help.

We met Sharon many years ago at an ARCSI Convention and we were so impressed with her that we followed her and kept in touch with her. Sharon has the same vision as we do when it came to running a professional cleaning business.

Sharon designed a tailor made six one hour per session course. It addressed all the topics and areas that we felt we needed to address to increase sales in the ever changing world of the present day.
The one-on one coaching with Sharon herself, her focus on refreshing our way of doing things, and her calm approach resulted in my two employees being in awe of her knowledge and absorbed everything in a comfortable setting.

The coaching and expertise that Sharon shared with us is already making a difference ! Our closing ratios, CSI and client retention numbers are going in the right direction.

Sharon is “SIMPLY THE BEST”! We strongly recommend anyone requiring any type of assistance to improve all or any areas of their cleaning business to her!“
– W. H. C.

“In the past three months of working with Sharon as my business coach, she has been nothing short of transformative for both myself and my commercial cleaning business. Sharon has adeptly guided me through the complexities of pricing proposals, setting financial goals, and sourcing new business opportunities. Her coaching extends beyond mere instruction; she instills the confidence needed to thrive in a competitive environment.

Sharon’s approach is wonderfully engaging, brimming with innovative ideas tailored to real-world applications. Her insights are invaluable, and her supportive demeanor makes every session enjoyable. I’m eager to continue our sessions and am excited to share all of our future successes, all thanks to Sharon’s incredible support and expertise.”
– Michelle

“Sharon – you remain my best business investment ever! THANK YOU!”
– S.P.

“Don’t have a consultant yet? This is your gal. She always steers me in the right direction and I always listen to Sharon L. Cowan, THE brilliant mind in our industry”
– S. T. N.

“Like my fabulous consultant Sharon L. Cowan always says .. and it seriously has changed the way I think … check the emotional umbilical cord at the door.”
– J. R. N.

“Working with Sharon for a few short months, I was able to show a profit increase even when sales were down.
In spite of a 12% drop in sales, my net profit increased 32% thanks to Sharon’s guidance.”
– L.M.

“The Cleaning Business Consulting Group has been a tremendous asset in the development of our commercial cleaning business. Sharon Cowan has provided practical and effective instruction to assist our company in growth in several areas. Sharon Cowan is a sincere person that really cares about assisting people first, and a business genius second. I would highly recommend her consulting services!”
– A. D.

“….wanted to stop for a moment just to say how grateful I am to have been inspired by a true professional remarkable teacher”
– D.R. S.

“Sharon is full of wisdom and is a fantastic mentor!”
– S.T. P.

“Sharon L. Cowan guided our company to 40% growth in 2015. If you need an excellent….Results driven….Professional consultant…..She’s your guru”
– A.C.

“When you are in a session of coaching, you don’t give me the feeling that you are in a rush and time is up and I am only a number!!!
You came across as a friend, not a disciplinarian teacher. Love it.”
– C.M.

“Sharon helped me to make the right choices; she pulled up our prices, helped with employment and customer issues, company documents and so on.
Sharon kept me accountable week by week and that was incredibly valuable. Her knowledge of the cleaning industry and ability to share her knowledge is outstanding!”
– A. W.

“My company reduced our overhead expenses by 22% in 6 short months.”
– P.R.

“Time is somehow more productive and more fun with Sharon!”
– C.C.

“Thanks for the pep talk this A.M., got me right back where I needed to be!”
– S. N.

“That is why I am such a big fan of yours, YOU Help Them, Help Themselves! “
– J. W.

“My company went from -$29,000 loss to +$40,004 profit after working with Sharon for 6 months.”
– J.L.

“Good experience. Sharon was very knowledgeable about the cleaning industry. Very similar style of training as Windsor, with a few new, added touches and wording.
Content and topics were good. Again, very similar to Windsor. Some content not relevant to Windsor’s practices and/or Canadian practices, however still a lot of “good to knows”.
Overall, a good refresher with some added new content to use.”
– J.M.

“Working with Sharon provided practical insight and structure to my sales approach with a refresher on how to word things. Her methods were focused on building connections with clients while maintaining the goal.
I liked the guidance and flexibility it allowed to adapt techniques to our own style for Windsor. Over, all the experience was helpful in refining our process and increasing the consistency of results.
A good refresher with new content.”
– L. B.