An experienced business owner sent me an email yesterday to demonstrate (and help me issue a warning) about how newer business owners can get caught up in the frenzy of taking on every job just to build volume. Many times we see the numbers, we see the potential...
So finding myself in need of an air conditioning repair I scrolled online the many who offer this service. I had heard of several, had experience with a few, but decided to contact the company who originally installed the units in my home 10 years ago. I had used...
The ability to develop long lasting productive relationships with clients starts with the first contact you have. Building long term partnerships takes work and effort by all members of your team, but begins with the business owner and the culture in place. Here are...
What an extraordinary few weeks it has been. Helping my clients succeed by listening as they hit a wall and can’t find the way around it is truly gratifying work. Sometime the answers are right in front of them. Like last week working with a residential...
Don’t want to hear what they have to say? Think you can’t learn from employees? Well listen up! One of the most common traits of a poor leader is the unillingness to listen to those around him/her. From your employees, to your customers, to your...
Remember when your parents told you “it’s not what you say, it’s how you say it”? Well those wise words apply to networking strategies today. Networking in today’s marketplace can be a time waster or a great use of your time. It’s...
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