Finding Good Employees Who Want to Clean! You’re getting more business than your staff can handle, you want to expand and take on even more. So what’s holding you back? Could it be the lack of good employees? You know, the ones who show up every day, want to do a...
Here is what I know: the time when customers are the least loveable is the time when they need the MOST from you. Just like with children, your customers need more from you during times of stress. When they are made to feel appreciated and valued during the good...
“Everyone wants the lowest price out there”. ” A reliable contractor can’t charge a decent fee and still win contracts”. We hear those statements everyday from contractors across the country. Everyone is looking for low price! How low...
Disaster Planning is not easy. It takes time, patience and above all practice. Essentially you are creating a policy and procedures manual on how your business will respond to a disaster. You will need to create a plan for various types of disasters that you may...
So you think you offer good customer service! Lets take a look and see how your company measures to some of the real leaders in service; Nordstrom and Zappos. What sets these companies apart from the rest and how does your company look side by side with these...
Getting Your Cleaning Business Ready to Sell (someday!) Here’s a sad fact: the majority of cleaning businesses that are operational today, will never sell! Yes, you were reading that correctly. Most business will wither and be liquidated for “pennies on the...
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