What Do Customers REALLY Want?

With customers and prospects in today’s marketplace cutting budgets and slashing costs, contractors are faced with ever shrinking profits, lower margins and higher cleaning requirements from customers. It is across the nation and not going away anytime soon. So what...

Flip This Business!

We’ve all heard of the popular investment strategy used in the real estate industry that was so popular during the housing “gold rush” of a few years back.  It was called: house flipping. An investor would purchase a home at a good price, rehab it,...

Turning A Prospect’s Pain Into Your Gain!

The easy of sealing the deal when closing a sale can be summed up in one or 2 words; “stop the pain”!  Every prospect you meet has some kind of stress or pain associated with the cleaning of their office space. Otherwise they would not have called you. The...

Do You Have a Business or a J-O-B?

Wow, this is a great question! The way  you answer can mean the difference between your success and failure. If you have to think long and hard about your answer, then sit back, grab a cup of coffee and uncover some secrets to your future success. If you started in...

Finding the Right Employees

Finding Good Employees Who Want to Clean! You’re getting more business than your staff can handle, you want to expand and take on even more. So what’s holding you back?  Could it be the lack of good employees?  You know, the ones who show up every day, want to do a...

They Know When You Care!

 Here is what I know:  the time when customers are the least loveable is the time when they need the MOST from you.  Just like with children, your customers need more from you during times of stress. When they are made to feel appreciated and valued during the good...