As you look forward to the coming long weekend, why not carve out some time to evaluate where your leadership skills are ranking this year. Too often we don’t take the alone/me time we need to really think through what we have done and where we are going. We...
Everyone talks about not being able to find good help that will make it past the 90 day probationary period. In spite of the unemployment numbers, some service oriented businesses cannot find good help. Yet others seem to have few problems attracting and keeping...
With customers and prospects in today’s marketplace cutting budgets and slashing costs, contractors are faced with ever shrinking profits, lower margins and higher cleaning requirements from customers. It is across the nation and not going away anytime soon. So what...
Here is what I know: the time when customers are the least loveable is the time when they need the MOST from you. Just like with children, your customers need more from you during times of stress. When they are made to feel appreciated and valued during the good...
“Everyone wants the lowest price out there”. ” A reliable contractor can’t charge a decent fee and still win contracts”. We hear those statements everyday from contractors across the country. Everyone is looking for low price! How low...
Disaster Planning is not easy. It takes time, patience and above all practice. Essentially you are creating a policy and procedures manual on how your business will respond to a disaster. You will need to create a plan for various types of disasters that you may...
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