Finding a solution to the common problem of getting new customers without breaking the bank has many business owners scratching their heads wondering what to do. If this is a problem in your business, keep reading. I have a solution. Unfortunately, many business...
Remember when your parents told you “it’s not what you say, it’s how you say it”? Well those wise words apply to networking strategies today. Networking in today’s marketplace can be a time waster or a great use of your time. It’s...
I get inquires everyday from my clients who want to take on every job that comes their way. Their eyes glaze over with the thought of $$$$$ in their bank accounts. I have been contacted to price everything from church steeples (pressure washing) to walls in an...
Everyone talks about not being able to find good help that will make it past the 90 day probationary period. In spite of the unemployment numbers, some service oriented businesses cannot find good help. Yet others seem to have few problems attracting and keeping...
More about service at sea. Wow is all I can say about the level of service we experienced in the dining rooms and aboard the ship. From the maintenance workers scrubbing the deck floors, to the dining room servers, to the crew who saw to our every need, service is...
So lets talk about Service and making customers feel important. Have you ever noticed how when you visit the world’s most reknown theme parks, you are addressed as “guests”? Not customers, but guests. Think back to all the places you have visited...
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