I get inquires everyday from my clients who want to take on every job that comes their way. Their eyes glaze over with the thought of $$$$$ in their bank accounts. I have been contacted to price everything from church steeples (pressure washing) to walls in an...
Yes..you read that correctly! What does the top of your desk look like? It’s a good indication of the organizational status of your mind and maybe even your business. Oh yes..it tells a lot about how a person thinks and works. People who are procrastinators...
As you look forward to the coming long weekend, why not carve out some time to evaluate where your leadership skills are ranking this year. Too often we don’t take the alone/me time we need to really think through what we have done and where we are going. We...
Everyone talks about not being able to find good help that will make it past the 90 day probationary period. In spite of the unemployment numbers, some service oriented businesses cannot find good help. Yet others seem to have few problems attracting and keeping...
More about service at sea. Wow is all I can say about the level of service we experienced in the dining rooms and aboard the ship. From the maintenance workers scrubbing the deck floors, to the dining room servers, to the crew who saw to our every need, service is...
Imagine my shock and dismay when I checked out the cabin on board the cruise ship only to find the shower filled with mold, visible dust on most surfaces and a hair pin on the floor! And that was just the beginning. With more to come and a stomach for none of it I...
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